What happens if the unit I'm renting has an issue or needs servicing?įor planned maintenance (Cypres servicing, battery replacements) we will send you a replacement unit to be swapped into your rig by your rigger at some point in the month(s) leading up to the service date. If you are able to give us 1 month or more notice of cancellation, we can usually apply a small discount to the final rental payment. No refunds can be offered for the current paid period, however we will immediately cancel any further payments for future rental periods. How do I cancel my rental?Ĭancelling is as easy as returning the unit to us (we recommend emailing us too). Sorry, we only take rental payments by monthly Direct Debit. You will be sent an invoice with the payment amount and date at least 10 days before payment is taken, so no nasty surprises! Can I pay for a period up front? You will need to set up a Direct Debit mandate (agreement) which will automatically take payment from your bank account each month on the anniversary date of your rental (usually the day of the month you started the rental). Can I purchase the unit once I have finished renting?Ībsolutely! We'll even deduct 20% of the fees you have paid in rental from the current value of the unit. Please contact us to redeem vouchers for rentals. I have a voucher for a rental how do I redeem it? Unfortunately we currently require all rental customers to be permenantly resident in the UK. European rentals may be available from 2019 depending on the UK's ongoing relationship with the EU. Please contact us if you would like a service with fixed rental. Yes, we are also able to handle Cypres servicing and Vigil servicing, and we can usually offer a fixed rate rental unit as part of the service, so you know you won't be without, however long the service takes. Rental charges are per calendar month, starting from the day you start the rental (delivery date if posted or agreed collection date). If you require shipping to another address, or wish to collect from us, please note that additional checks may be required. In some cases, for security, we may be required to ship to the verified billing address on the card used for payment. Rentals can be cancelled up to the date that payment is taken for the forthcoming month - just return the unit to us before the next payment and we'll cancel all upcoming payments and return your deposit. You will receive a monthly invoice 10 days before the payment is automatically taken.
Once you have placed the deposit we will need you to set up a Direct Debit agreement for the monthly rental payments. If there are no AADs available, please contact us and we can advise you on expected future availability. To begin a rental, put down your (fully refundable) deposit here and provide the requested security details. Save yourself the expensive outlay on a new unit or the headache of finding an elusive used AAD with a rental unit whether you need it to see you through a service or if you need a short term solution while you save up to buy, our flexible term rentals should keep you in the air when you need it.
0 kommentar(er)
